Jokers Mart 5-Day Return and Refund Policy
1. Eligibility: Products must be returned within 5 days of delivery. Items must be unused, in original packaging, and with all tags intact.
2. Initiation: To initiate a return, contact our customer service team within 5 days of receiving your order. Provide your order number, reason for return, and supporting materials including an unboxing video and a clear image of the product along with the bill.
3. Unboxing Video and Product Image:
- Unboxing Video: Record a clear video while unboxing the product. The video should capture the condition of the package, the unsealing process, and the product in its original state.
- Product Image with Bill: Take a clear image of the product along with the bill or invoice. Ensure the product and bill details are clearly visible.
4. Approval: Once your return request and supporting materials are received and reviewed, you will receive a return authorization and instructions on how to send your item back to us.
5. Refund Process: Upon receiving and inspecting the returned item, we will process your refund. Refunds will be credited to the bank account or UPI ID you provide within 7-10 business days.
6. Exclusions: Certain items, such as perishable goods, custom products, and final sale items, are not eligible for return or refund.
How to Use:
Oil doesn’t feel greasy. When you apply it, hair will become tangle free. Results- controls hairfall to a great extent, It will increase the volume of your hair and thickness as well. Good Quality of herb mix in this pouch, similar to what my grandmother used. Worth buying. You must give it try.
